In personal settings, you can edit your profile, choose which notifications you want to receive, turn keyboard shortcuts on or off, and manage your account.
Open personal settings
Click your avatar menu (your initials) in the top right and select Personal settings.
Personal details
Here you see your name, profession, and role in the workspace. You can update your profession yourself. To change your role, contact your workspace administrator.
If you sign in with single sign-on (SSO), your name and your role are managed by your organization and cannot be changed here — not even by a workspace administrator. They change in your organization's user directory.
Notification settings
Control which notifications you want to receive from amaise. The settings are split into four groups: the first controls in-browser notifications, the other three control emails. Changes are saved immediately — there is no save button.
In-browser notifications:
Enable in-browser notifications — Shows a desktop notification when something new arrives, even when amaise is in a background tab. When you turn it on, your browser asks for permission; the toggle only stays on if you grant it
Send test notification — Sends you a single notification so you can check that it arrives. The button only becomes available once the toggle is on and permission is granted
If your browser blocks notifications for amaise or doesn’t support them, the toggle can’t be used and a hint explains why. Allow them in your browser settings and the toggle becomes available again.
Case notifications:
Your case is ready — You’ll be notified once processing of your case and all related documents is complete
New documents in your case — You’ll be notified as soon as new documents have been processed and added to your case
Inactive cases on amaise — You’ll get a reminder every 7 days for cases you haven’t accessed and that received no new documents (only with this feature enabled)
You were mentioned — You’ll be notified when someone mentions you in a case, for example in the notebook or in a dashboard answer
Dashboard notifications:
Your dashboard is ready — You’ll be notified once a dashboard in your case is finished and ready to view
Collaboration status messages:
Status change received — You’ll be notified when the status of a request you’re involved in changes (note: this can lead to many notifications)
When a toggle is on, you’ll receive the corresponding email notification. Turn off the toggle to stop that notification.
Some emails are always sent and can’t be turned off — for example the account emails (welcome, password and MFA reset), the notice when an uploaded file could not be processed, and the collaboration messages and access requests you receive. They therefore have no toggle.
Keyboard shortcuts
Turn Enable keyboard shortcuts on or off. The switch controls all keyboard shortcuts and the on-screen hints throughout the app, takes effect immediately, and applies to this browser only.
→ Learn more: Personal settings: Keyboard shortcuts
Account
In the account section you can:
Reset password — A reset link will be sent to your email address
Reset multi-factor authentication — Resets MFA. You’ll need to set it up again at your next login.
These options are not available for single sign-on users.
Troubleshooting
If you run into problems, you have two options:
Reset settings — Resets all your app preferences to default (sorting, document view settings, notifications, and more)
Repair app — Clears the app’s cache in your browser. You may need to log in again, and your current state (like your last viewed document) is reset.