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Where are documents processed by AI?

Written by amaise Support

Where are documents processed by AI?

AI processing at amaise is strictly regional — data does not leave the assigned geographic zone:

Environment

AWS region

Azure OpenAI

Other services

EU

Frankfurt

EU data zone (models exclusively in the EU)

OCR in the EU (Google Document AI)

US

Ohio

US data zone (models exclusively in the United States)

OCR in the US (Google Document AI)

CH

Zurich

Switzerland North (models exclusively in Switzerland)

OCR in Switzerland (Azure AI Document Intelligence)

Important guarantees:

  • No cross-region data transfer between environments

  • Text extraction (OCR) runs in-region: Swiss documents are read in Switzerland (Azure AI Document Intelligence), EU and US documents in their own region (Google Document AI)

  • Azure OpenAI deployment SKUs ensure data processing remains within configured regions

  • Documents are not retained by AI providers

  • Customer data is never used for model training

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