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How is availability monitored?

Written by amaise Support

How is availability monitored?

amaise uses a 24/7 monitoring infrastructure:

  • Uptime monitoring: Automated monitoring of all production environments with on-call rotation.

  • Response times: Documented response SLAs apply to S1/S2 incidents.

  • Redundant notifications: Critical alerts are sent to the on-call team through redundant notification channels.

  • Security alerts: CloudTrail alerts for root account access and security group changes with anomaly-based alerting.

  • Error tracking: Real-time error monitoring with structured JSON logging.

  • Threat detection: Cloud-native security services for continuous threat detection.

  • Heartbeats: Automatic monitoring of all scheduled background services.

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