Collaboration
Requests to colleagues, experts and external service providers — collaboration inside and outside your organization.
By amaise1 author6 articles
- Collaboration: OverviewAll the ways to collaborate at a glance: requests to colleagues and external service providers, mentions, access management and the requests overview.
- Collaboration: Requests overviewThe requests overview is the central page for all collaboration requests — formal requests and direct chat requests.
- Collaboration: Access managementMonitor and manage case access permissions anytime.
- Collaboration: Managing as an expertManage incoming requests as an expert or administrator at an external service provider.
- Collaboration: Request to external service providersSend a formal request to an external service provider and receive a structured, verified response.
- Collaboration: Ask a colleague or external personQuickly and easily ask a question to a colleague or an external person — directly within the case.